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Everything you need to know about Bankto

FAQ

Bankto Enterprise is a comprehensive business-to-business (B2B) platform designed to facilitate seamless financial transactions and services for businesses.

You can access the Bankto Enterprise platform by visiting our official website at bankto.io and signing up to it according to these instructions.

Yes, Bankto is available globally, allowing customers from a wide range of countries to open accounts with us. However, it’s important to note that our services are not available to residents of countries that are currently on international sanctions lists. This ensures compliance with global regulatory standards and maintains the integrity of our payment operations.

During registration, you will need to provide basic business information, including your full name, business name, contact details – email, country of Incorporation, company website, business category, main business activities, monthly payment volume and number of employees.

After your registration, you will need to provide relevant identification documents such as Certificate of Incorporation, Memorandum and articles of Association, Shareholders’ Register/Extract, Proof of Domain, Proof of Business address, Source of Funds (Accepted documents include: Bank Statement, Loan Agreement, Statement of Account), Tax number and Director’s Identification (Passport/ID card/Driver’s Licence).

No, Bankto B2B does not charge a registration fee. Signing up is free of charge. However there is an onboarding fee of 2500 EUR.

For assistance, you can reach our support team through the “Contact Us” section on the website or by emailing support@bankto.io.

Bankto Enterprise Platform employs advanced security measures to protect your data. We use encryption protocols and follow industry best practices to ensure the confidentiality of your information.

Yes, Bankto Enterprise Platform provides the option to enable two-factor authentication (2FA) for an extra layer of account security.

Bankto Enterprise Platform supports a wide range of financial transactions, including fund transfers, payments, crypto, fiat deposits, withdrawals and exchange.

You can deposit funds through various methods, including bank transfers and other accepted payment channels. Details can be found in your account dashboard.

Transaction fees may apply for certain services. Refer to our fee schedule or contact our support team for detailed information.

You can reset your password by clicking on the “Forgot Password?” link on the login page. Follow the instructions sent to your registered email address.

If you encounter technical issues, please reach out to your account manager immediately for assistance.

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